FAQ
Common questions about factory authenticity, confidentiality, MOQ, quotation, lead time and QC.
Answers to Common Questions Before Cooperation
FAQ page uses a cleaner ice-blue background and small product visuals so it feels supportive rather than text-heavy.


Quick answers before quotation
The page is grouped by authenticity, confidentiality, MOQ, lead time and QC—the questions most likely to affect cooperation decisions.
Factory & authenticity
Are you a real factory?
The site now includes factory tour, workshop, MES/QC and audit information. Real factory photos and certificates should be added as assets become available.
Can we arrange a factory visit?
Yes. Buyers can request video meetings, online factory walkthroughs or on-site visits by appointment.
IP / confidentiality
Can you handle confidential OEM projects?
OEM projects can be discussed with confidentiality requirements, controlled sample references and protected design information.
Can we customize logo and packaging?
Yes. Logo, color, process, accessories and packaging can be discussed based on product category and MOQ.
MOQ / quotation / sampling
What information is needed for quotation?
Product type, size, weight, quantity, target finish, packaging, delivery date and any photo/sample/drawing reference.
Do you support sampling?
Yes. Sampling can be handled by OEM development, ODM model adjustment or stock model selection depending on the project stage.
Lead time / QC / after-sales
How do you control quality?
QC checkpoints should cover appearance, structure, action, packing and outgoing inspection. MES/QC materials can be shown on the Factory page.
How is delivery coordinated?
Production and delivery are confirmed after sample, price, MOQ, packaging and timeline approval.
Could not find your answer?
Send your question directly and the support team will reply with the right project information.